[Review · Email-First Hosting]

HEY

Opinionated workflow, $99/yr, no IMAP

[01] Verdict

So HEY is 37signals' take on email, and it's definitely got its own vibe. For $99 a year, you're getting a unique workflow that ain't like your typical inbox. They call it an Imbox (yeah, that's how they spell it), and it's all about keeping things tidy with their screener feature. This screener's cool because it makes you decide who gets through the door, so most of that annoying spam and marketing junk don't even make it to your eyes. If you're tired of the usual email mess, this might be a breath of fresh air.

But let's be straight about the dealbreakers. There's no IMAP or SMTP, so you ain't using your favorite third-party email client here. It's all about their app or web interface. Plus, if you're thinking about using your own domain, that'll set you back another $99. And they only do annual billing, so you're committing right out the gate unless you try their 14-day trial first.

Honestly, if the HEY model clicks with you, it clicks hard. But if you're someone who likes the flexibility of bouncing between email clients or needs monthly billing, this might feel a bit too locked down. It's got a 7/10 score because it knows its lane and sticks to it. Just be ready for that commitment if you're diving in.

[03]

What works, what doesn't.

8 findings
+ Pros
  • Screener blocks unwanted email
  • Innovative Imbox workflow
  • Backed by 37signals
  • Flat $99/year, simple pricing
– Cons
  • No IMAP for your own client
  • Annual billing only
  • Custom domain costs extra
  • Migrating out is tough
[04]

Pricing receipts.

Published rate
Monthly
$8.25/ mo
Intro price
Yearly
$99/ yr
First-year intro
[05]

What's being said.

8 mentions · May 17
Community sentiment
mixed
Reddit, Hacker News, Trustpilot. Not used to score the provider — see methodology.
Redditpositive
Moving to Hey Email Worth it? : r/HeyEmail - Reddit

"I love Hey and plan on renewing. It's so much better than what I used before (iCloud and Gmail). It works for me and has removed an anxiety I"

Read source
Hacker Newspositive
Saying Good Bye to Hey.com - Hacker News

"If your mental health is important, then I would suggest Hey is a great relief from Gmail and other services. It just prevents random people"

Read source
Redditpositive
Is HEY too much for a basic user? : r/HeyEmail - Reddit

"Hey in some ways is really good for someone who doesn't get much email. It's very attractive and (most of the time) easy to use."

Read source
Blogmixed
A Radical Spin on Email, a HEY app review | by Alec Brunelle

"The problem with new software products is that the learning curve usually is steep. New product fatigue is hard to deal with and this is why new"

Read source
Redditmixed
HEY email review - do not buy : r/HeyEmail - Reddit

"HEY has lots of obscure features/quirks that you can read about on their website. It's not for everyone but certainly a cool attempt at a new email experience."

Read source
Redditmixed
Why did you not continue with HEY? : r/HeyEmail - Reddit

"I was with Hey (plus a custom domain) for over 2 years, there were A LOT of things that I loved about it. There were really only two reasons I switched."

Read source
Redditnegative
Seriously contemplating the idea of abandoning HEY : r/HeyEmail

"Not sure it is really worth it, there are things I do not really like about Hey and I do not see they are going to change in a near future."

Read source
Hacker Newsnegative
Show HN: Automatically Rename HEY's 'Imbox' to 'Inbox'

"Hey is a mailbox app that costs $99/year, doesn't support IMAP (edit: or POP), and with a UI straight out of 2007. This app would never be"

Read source
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[06]

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